Your Voice Matters. We Are Here to Listen.
Report issues, share your concerns and track your complaints through one simple platform. Your feedback helps create better communities.
Making Citizen Support Simpler
Everything you need to report and manage complaints in one place.
Easy Reporting
Submit complaints with descriptions, locations and supporting photographs.
Live Tracking
Track your complaint using its unique reference number.
WhatsApp Support
Communicate through WhatsApp and receive complaint-related updates.
How Citizen Care Works
Three simple steps to submit your complaint.
Create Your Account
Register and provide your basic contact information.
Submit Your Complaint
Describe the issue and upload supporting evidence if available.
Track Your Progress
Receive updates and follow the status of your complaint.